Refund policy
🛍️ PLNDSKI Refund & Return Policy
We want you to absolutely love PLNDSKI — but if something’s not quite right, we’re here to help.
You have 30 days from receiving your order to request a FREE return or exchange.
✅ Eligible Returns
- Items must be unworn, unused, and sent back in their original packaging.
- For hygiene reasons, earrings are non-returnable unless they arrive damaged or faulty.
- Custom-made or made-to-order items cannot be returned.
🔁 How to start a return
- Email plndskicontact@gmail.com with your order number and reason for return.
- We’ll provide return instructions and shipping details.
- Once we’ve received and inspected the item, we’ll process your refund within 2 business days.
💸 Refund Policy
- Refunds are issued to your original payment method.
- Please note: original shipping costs are non-refundable.
- Our 90-day money-back guarantee ensures you’re fully covered in case of missing items or delivery problems.
💥 Faulty or Incorrect Order?
If your item arrives damaged or you received the wrong piece, contact us within 48 hours of delivery, and we’ll make it right at no extra cost to you.